Your Booking Guide for theCorporate Booking PortalHigh booking comfort andefficient booking processHRS – World’s leading hotel booking portal:350,000 hotels worldwide in all categoriesHRS corporate rates: discounts of 5–30 % in over 40,000 hotelsQuality control through more than 5 million customer evaluationsIndividual, meeting and group booking online and offline all under one roofFee-free serviceYour booking with HRS: fast, simple and secure!

Table of ContentsHo m e p a gePage 1What do I find on the homepage?Page 2How to search for a hotelHotel l i st / H ote l detail sSeite 3How to narrow the hotel searchSeite 4How to find the best location (display on a map)Seite 5How to find hotel detailsBooki n g ste psSeite 6/7 Step 1: Enter data / guaranteed bookingSeite 8Step 2: Overview of travel data / complete bookingSeite 9Step 3: Booking confirmation / paymentMy HRS p rof i le ma nage m e n tPage 10Homepage: How to register / logInPage 11How to save / change access dataPage 12How to create a booking templatePage 13How to see booking history and change / cancel bookingsAn y q u esti o n s ?Page 14How to contact uscorporate.hrs.com2

1HomepageOrganisationof a meetingYour personalMy HRS LogInChange and cancelyour bookingsHotel searchYour comapny‘skey locationsDownloadCorporate Appcorporate.hrs.comInformation ofyour Travelmanagement

HomepageHotel sea rc hFlexible hotel search: Location, region or address Point of interest PostcodeSearch for hotels near yourcompany locationOther seachrch criteria: Hotel / hotel chain Star category Search area or proximitycorporate.hrs.com2

3Hotel listSort hotels byprioritized categoriesOverview of already enteredtravel dataRefine the search criteria: Price Incl. breakfast Incl. WiFi Top quality hotel HRS stars Customer evaluationPhotos and other details forindividual hotelsOther options fornarrowing your searchTick the boxin front of thehotel picture to:Corporate discount: 5 - 30 %Hot tariff: advance purchase ratewith restricted booking conditionsNegotiated rates: These aremarked in the hotel list byyour company logocorporate.hrs.comcompare hotelsdirectly witheach otherBusinessTarif12,5%see hotellocationsdisplayedon a mapadd hotels tonotepad

4Hotel listDi sp l a y o n a ma pSelected hotels aredisplayed on the map inblue, all others in

5Hotel detailsAdditional information about thehotel sorted by categoriesOverview of your booking detailsClear overview of HRS advantagesAll hotel pictures at a glance24-hour HRS reservation hotlinePhotos shown in categories foreasier decision makingFree inclusions for HRS guestsEasy to see: price and booking buttonAccepte d p a y me n t met hodsInformation about the hotel‘s acceptedpayment methods can be found under„Hotel details“ – „Facilities“

Booking step 16Enter personal data:Please pay attention to anyadditional information behindthe optional entry fieldsEnter booking-relevant data toenter booking informationGuaranteed booking (find moreinformation on the next page)

Booking step 17Gua ra nte e d b o o k i n gTo ensure your hotel room isheld for you even if you arriveafter 6pm, it must be guaranteedby a credit card.If the booking is not cancelledbefore 6pm, the hotel mayimpose a cancellation

8Booking step 2Travel data: Hotel address Date of travel Duration of stayPersonal data: Name E-Mail address Phone numberBooking information: Type of booking Name of guest Booking conditions Phone number

Booking step 39Booking confirmation with allhotel informationPrint booking information,send by SMS or automaticallyadd to Outlook calendarAdditional options: Send booking confirmationin local language of hotel Plan journey Send hotel address to thenavigation system Save hotel as

10My HRSHom e Pa geLogin for registered usersRegister for the first timeManage personal access dataCreate and managebooking templatesBookmark favourite hotelsManage bookingsEvaluate

11My HRSAccess da taChange password and email addressEnter personal dataInformation about your companyFree HRS

12My HRSBooki ng te mp la teName of personal settingsName of travellerBooker‘s detailsTraveller‘s details(this can be amended if needed)Assign company for the travellerEnter the billing addressBooking confirmation inlocal language of the

13My HRSB ooki ng h i sto ryOverview of bookingsmade via My HRSSearch availability for yourdesired date of stayChange / cancel bookingDisplay booking andoption to printCh a n g i n g & ca n ce lli ngBook additional roomsMake a change, e.g. name oftraveller, date of stayCancel

14Any questions?Please don‘t hesitate to contact us!If you have any questions regarding your company-specific Corporate Booking Portal or specific webinarstailored to your needs, please contact our team.Contact details for your country:corporate.hrs.comIf you need assistance with your booking or if you want to book by phone, please contact our24/7 customer service center:Phone: 49 221 2077-600E-Mail: [email protected]

Name of traveller Booker‘s details Traveller‘s details (this can be amended if needed) Assign company for the traveller Enter the billing address Booking con